How Fearless Organizations Succeed

When an organization minimizes the fear people feel on the job, performance — at both the organizational and the team level — is maximized.

It’s important to note that working in a psychologically safe environment does not mean that people always agree with one another for the sake of being nice. It also does not mean that people offer unequivocal praise or unconditional support for everything you have to say. Psychological safety is not an “anything goes” environment where people are not expected to adhere to high standards or meet deadlines. It is not about becoming “comfortable” at work. Psychological safety enables candor and openness and, therefore, thrives in an environment of mutual respect.

Safety is one of the essential ingredients for great work to happen. It means people are bringing the best of themselves to their work and the organization benefits. Great collaboration requires great safety.